Feedback Surveys
for your Website
Reduce churn • Increase conversions • Validate features • Track NPS • Find Product Market Fit
One Platform, Any Feedback
Know Where your Best Customers Come From
Track which marketing channels drive your most valuable customers and optimize spend.
📍 When to run:
After sign-up or first purchase to capture attribution while it's fresh in the customer's mind
- Identify highest performing acquisition channels
- Know why they chose you
Reduce Churn by Understanding Why Users Leave
Know why customers cancel. Deploy exit surveys and identify real churn reasons. Offer Coupons/Discounts to win them back.
📍 When to run:
On cancellation page, after downgrade, or when user clicks unsubscribe
- Trigger surveys when users perform cancel intent
- Identify patterns in churn reasons by User Segment
Increase Conversions by Finding Out Why Visitors Don't Sign Up
95% of visitors leave without converting. Deploy scroll depth triggered surveys to understand objections and remove friction.
📍 When to run:
On exit-intent, after user spends 30+ seconds on pricing page, after user scrolls 50% on the page or when they close the sign-up modal
- Deploy exit-intent surveys to capture objections
- Identify and remove top conversion blockers
Stop Building Features Nobody Wants
Validate feature ideas with your target customers before you build and stop wasting engineering time.
📍 When to run:
To power users after they complete a key action, or in-app to your most engaged segment
- Test concepts before committing dev resources
- Prioritize roadmap based on real user demand
Track Customer Health with Automated NPS/CSAT
Monitor customer satisfaction continuously and identify at-risk accounts before they churn.
📍 When to run:
Quarterly to all active customers, or 30 days after onboarding for new users
- Get leading indicators of Churn
- Track trends over time, spot declining accounts
Keep measuring your Product Market Fit
Understanding how PMF changes as your Product grows from initial discovery to sustainable scale.
📍 When to run:
To users who have used your product for 14+ days and experienced core value
- Measure PMF to know if you have found it
- Improve PMF by acting of feedback
Explore our full collection of ready-to-use Survey templates for every use case.
Browse All Survey Templates →Pricing
Indie Plan
Perfect to get started, no strings attached
- ✓100 responses/month
- ✓All survey templates
- ✓No credit card required
Startup Plan
Perfect for early-stage startups
- ✓1,000 responses/month
- ✓All survey templates
- ✓Cancel anytime
Lifetime Deal
Pay once, use forever. No monthly fees ever.
- ✓5,000 responses/month
- ✓All survey templates
- ✓Lifetime access & updates
Don't Have a Product Yet?
Validate Your Idea + Collect Emails with Waitlist
3 Easy Steps
Design Your Surveys
Use a template or custom design to match your brand.
Insert seamlessly onto your website
Display surveys directly on an existing website page, or send visitors to a dedicated page link for sharing elsewhere.
Get Insights
See patterns, segments, and actionable insights within 48 hours. Make better decisions.
Analytics Dashboard
Get visualizations and insights from your survey response data
- Detailed feedback analysis
- Export responses
See your feedback on a live Map
Where are the happy customers? Where are the unhappy ones? Get geographic insights with built-in geo analytics:
- By Region
- By Country
Multiple ways to ask your visitors for feedback
Collect context-rich feedback with perfectly targeted surveys. Choose from popup triggers, sticky buttons, direct links, or manual code triggers
Choose Survey Delivery Method
Configure Sticky Button
Live Preview
Get Customer Feedback on Autopilot
- 1Analytics tell you WHAT users do. Customer feedback surveys reveal WHY they do it.
- 2Get Insights. See patterns, User Segments, and actionable insights within 48 hours. Make better decisions.
• No Credit card needed • Install in minutes
From one Founder to another
Building a product people actually want is hard.Mapster exists because I know the struggle of trying to find Product Market Fit. The endless iterations. The conflicting feedback. The uncertainty of whether you're building the right thing.I've been there, launching features nobody used, pivoting based on gut feelings, and wondering why users weren't coming back.That's why I built Mapster. To give founders the clarity they need. To turn guesswork into insights. To help you understand your users before it's too late.
Founder, Mapster
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